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Zip It
A few years ago, a bunch of us went down from our office in a…
Why is following process such a bugbear?
A process is a collection of related and structured tasks that produces a specific service…
When good ideas fail
In the 1970s, Kodak was close to synonymous with photography. Photos were everywhere, capturing family…
Showcasing your work
Years ago, I was part of an offshore team that provided software development, testing and…
Breaking down silos
In the late 1980s, the leadership of J.P. Morgan faced a growing problem. The bank…
Persuasion
In 1934, seeing the growing menace of the Nazis, the Hungarian-born physicist Leo Szilard moved…