Successful leaders do many things: they provide direction, guidance and motivation to their teams, create a culture of high performance in their organization and ensure their organization stays focused on its mission of serving its clients. While maintaining a smooth running of the company’s operations, leaders also scan the horizon for opportunities and threats and respond with appropriate strategies and measures. Leadership is neither easy nor simple – to be effective in their role long-term, leaders need to stay resilient, have the right mindsets (or attitudes), the right skills and the right support from their organization.

This workshop, spread over 6 half-day sessions and two one-on-one sessions for every participant, is filled with activities and exercises and it enables your managers and first-time leaders to appreciate their role as a leader. They will learn how to build an environment of high performance in their teams, better manage their own emotions, communicate assertively and tactfully, understand and lead change, and build strong, trusting relationships with their clients.